FAQs

Frequently Asked Questions

How long does it take to receive my order?

Most orders ship within 5–7 business days. Custom hat orders may take 7–10 business days depending on design complexity and current demand.

Can I customize my hat with my squadron's patch or design?

Yes! That's exactly what we're built for. Use our custom hat builder to pick your hat style and design, or visit our Request a Custom Order page for squadron bulk orders.

What hat styles do you offer?

We offer four styles: Richardson 112 (Classic Trucker), Richardson 115 (Relaxed Trucker), Legacy Old Favorite (Relaxed Fit), and Richardson 169 (Low-Profile). Each can be engraved with your squadron, aircraft, or custom design.

Do you offer bulk or squadron orders?

Yes! We specialize in squadron and unit orders. Visit our Squadron & Bulk Orders page or contact us for pricing and turnaround times.

What is your return/exchange policy?

Because our hats are custom-made to order, we cannot accept returns on personalized items. If there is a defect or error on our part, we will replace the item at no cost. Please contact us within 7 days of receiving your order.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also track your order directly through Shopify's order status page linked in your confirmation email.

Do you ship internationally?

Yes! We do offer international shipping to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, and more. Available destinations will appear at checkout. If you have questions about shipping to your location, feel free to contact us.


About the C-130 Collection

What is the C-130 Collection?

The C-130 Collection celebrates the legendary Lockheed C-130 Hercules — one of the most iconic tactical airlifters ever built. Known for its reliability, versatility, and global missions, the C-130 has served military crews worldwide for decades. Every hat in this collection is made for the crews who've lived and worked on these aircraft.

What designs are available in the C-130 Collection?

We offer a range of C-130, KC-135, MC-130, and other aircraft patches — and we can create fully custom designs for your specific tail number, unit, or mission. Browse the collection or request a custom order to get exactly what you need.

Can I shop the C-130 Collection directly?

Yes — you can browse the full C-130 Collection here. For bulk squadron orders, visit our Squadron & Bulk Orders page.